Frequently Asked Questions
Everything you need to know about finding your perfect look.
How do I determine my size for a Mac Duggal gown?
We recommend referring to the specific size chart located on each product page. Since our designs vary by silhouette, it is best to measure your bust, waist, and hips to ensure the most accurate fit.
What is your return policy for evening wear?
We accept returns on unworn, unwashed items with all original tags attached within 14 days of delivery. Please note that certain high-end couture pieces may be subject to a restocking fee.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your dress for a specific event date.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location and local customs regulations.
Can I make changes to my order after it has been placed?
To ensure fast delivery, orders are processed quickly. We are unable to modify or cancel an order once it has been sent to our warehouse for fulfillment.
Are your dresses authentic Mac Duggal designs?
Yes, when you shop directly through our official website, you are guaranteed 100% authentic Mac Duggal merchandise, crafted with our signature quality and detailing.